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3C Training Programmes
Management Development Training
3C's Management Voice specialises in e-briefing training and evaluation issues and valuing management development training programmes!
- Management Voice - Autumn Cheer for Uncertain Times
3c Associates research shows that recognising a success, helping and supporting others, no matter how small, is much more effective at motivating people to cope in difficult times than thinking about all the risks of failure.
- Calm Down: You Can Cope!
What ever you are doing, plan it first ? and that means create a model of what you expect the business out come to be. Work on maximising the potential value, and then measure it as you go along. It's the mantra of the ROI Academy(TM), and it works.
- Management voice - Spot the Winner
Management voice roles need to be defined in terms of skills, knowledge, experience and personal drivers that will deliver success. For each attribute in your role definition, you need a clear picture of what good looks like.
- Management voice - You can't delegate getting fit!
Charity projects are a great way to engage employees and do our bit in giving something back to the community. 3c Associates can delegate with some SMART goals and with training.
- Management voice - Manage without Management!
Use Management Development training to drive an attitude of ?what must be done to get the results' rather than ?what must be done' with Clarity, Communication and Creativity. Your managers will be less stressed and have more time to drive the business forward.
- Management voice - Be creative with your cash!
If you need to maximize what you get out of your training budget, some creative thinking may well help which needs to be based on reality. Some great ideas for making your money go further are Think Differently, Involve everyone, Work Virtually and use phone delivered training.
- Management voice - Stop Wasting My Time!
The common factor in all the timewasters is that they need your time NOW regardless of what else you are doing, and making you somehow complicit in their problems. There is an answer to this: NO! If ?No? is not politically appropriate, then you could try ?Not Now'.
- Management voice - Is your Finance Director a (Chinese) Rat?
Finance Directors know that the greater the potential reward, the greater the risk, they tend to be pretty sceptical about risk free rewards as well. They like looking at past performance so get some historical data together. The ROI Academy can help you develop the hard data, models and numbers that will back up your professional judgement.
- Management voice - Tell your boss the truth!
There are two kinds of manager: those who manage people, and those who manage tasks or projects. This Management Voice is firmly about the people managers. As for how much truth you tell your own boss ? that's up to you and secure you feel in your role, so plan to do one thing differently from now on.
- Management voice - Break the Customer Service Rules
3ctraining provides Training, Confidence and Support to recognise that good service is not just in the Customer's best interest, but is in the true best interest of the business and reviews your service guidelines no matter WHAT your business is.
- Management voice - I didn't like the biscuits
3C's Management Voice specialises in providing simple steps to training evaluation for assessing the contribution that training makes to the organisation. As telephone is a powerful learning tool, 3C provides lot of training by phone using our Phone Delivered Training method.
- How to be a Grumpy Old Manager
GOM makes jokes against yourself allowing to tackle what could be difficult issues in a more approachable way. It plan out in great detail how to going to deliver better results than everyone else, enabling us to be magnificently grumpy about the uselessness of other teams and the absolute brilliance of our own.
- Handling Cold Calls! - Don't ask me how I am?
Learn about 3CAssociates Management Voice offering cold-calling and telephone sales through 3Cs sales training programmes applying basic sales techniques with positive ideas like Value Proposition, Useful questions & A simple request and Be Polite!
- Be a feisty L&D Manager - even if it's not your job!
3C Associates Management voice offers six tips for justifying training budget such as Give the big picture not the detail, People make the difference, No-one is ever 100% accurate, Productivity is a good measure, Stand up for yourself and Challenge the sceptics.
- Simple steps to training evaluation
3C Associates Management voice offers some simple steps to training evaluation such as Ask the trainer, Respond Online, Listen to anecdotes, Ask the manager, See for yourself, No news is good news, Handling bad news and prove the benefits of the training to your organization.
- Management voice - 6 tips for communicating change
Communicating change through an organization is a challenge lots of individuals face, 3C Associates Management voice offers six tips for communication change such as Make sure you mean it, Clarify your outcomes, Decide how fast to change, Complete your change, Consider your end goal and You have to change too!
- Management Voice - Making time for Time Management
Time Management is about personal decision making that will help us to manage what we do with our time more effectively. Checkout 3C Associates TIMEPOWER programme for some really powerful ways to make the most of your time.
- A messy desk does NOT indicate poor performance!
A messy desk reflects a mind that is capable of dealing with many things at once. A messy desk has some benefits like driving subconscious thinking.
- Free ROI in Training Seminar - Keeping ROI Simple
Whether it's management development training, telephone sales training, contact centre skills or customer service improvement ? is your training really paying off?
- Are people listening to you?
Ensure people listen to you. What are you talking about? Why should they be listening? Be brief. Ask for Playback, Confirm or Correct and take Action.
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